Overview
We are seeking a professional and friendly Waiter to join our team in Madinah, Saudi Arabia. As a Waiter, you will play a crucial role in providing exceptional dining experiences to our guests while maintaining the highest standards of service and efficiency.
Responsibilities
- Greet and seat guests, presenting menus and making recommendations when appropriate
- Take accurate food and beverage orders, using our POS system efficiently
- Serve food and drinks in a timely and professional manner
- Ensure tables are set correctly with clean linens, china, glassware, and silverware
- Maintain a thorough knowledge of menu items, specials, and preparation methods
- Answer guests\' questions about menu items, ingredients, and potential allergens
- Process payments accurately, following cash and credit card procedures
- Maintain a clean and organized work area throughout service
- Collaborate with kitchen staff to ensure timely food preparation and delivery
- Address guest concerns promptly and professionally, escalating issues to management when necessary
- Adhere to all food safety, sanitation, and hygiene policies
- Assist in opening and closing procedures, including side work and restocking
- Contribute to a positive team environment by supporting colleagues and maintaining good working relationships
Qualifications
Minimum of 1 year experience in food and beverage service in Luxury hotelSecondary education or equivalentFluency in Arabic and EnglishExcellent knowledge of food service and etiquetteStrong interpersonal and communication skillsProficiency in using POS systems and handling cash transactionsAbility to work in a fast-paced environment and multitask effectivelyPhysical stamina to stand for extended periods and carry heavy traysDetail-oriented with a strong focus on customer satisfactionFlexibility to work various shifts, including weekends and holidaysFamiliarity with Saudi Arabian dining customs and etiquetteFood safety certification (preferred)Ability to work well in a team and maintain a positive attitudeAdditional Information
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Seniority level
Entry levelEmployment type
Full-timeJob function
Management and ManufacturingIndustries
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