Customer Service Executive Jobs in Al Malqa (Oct 2025) - Bayt.com

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We are seeking a skilled Call Center Agent to manage communication with customers and handle support requests efficiently. This role involves responding to phone calls and emails, documenting issues, and classifying requests based on service needs. The ideal candidate will have experience with ticketing systems and strong communication skills to ensure customer satisfaction.

Responsibilities

Respond to customer inquiries via phone and email in a timely and professional manner.

Document issues and classify requests based on service needs.

Use ticketing systems to track and manage support requests.

Communicate effectively to resolve customer concerns and ensure satisfaction.

Qualifications

Experience with ticketing systems.

Strong communication skills.

Ability to manage multiple inquiries and maintain accurate records.

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