Retail Strategy & Business Planning Expert

Overview JOB TITLE : Retail Strategy and Business Planning Expert

TERM : 12 months (with potential extension)

CLIENT LOCATION : Riyadh, Saudi Arabia (on-site)

DIVISION : Retail Banking

REPORTS TO : Head of Consumer Products

RELEVANT EXPERIENCE :

15+ Years of Retail Products and Credit Risk Experience

Understanding of KSA Retail banking market

Proven experience in designing and executing Retail strategies

Deep knowledge of retail products, credit policy, retail sales, performance management and strategy

MANDATORY REQUIREMENTS

Demonstrated ability to lead digital transformation, system integrations, and regulatory compliance initiatives

PURPOSE OF THE PROJECT

The Head of Consumer Products for a leading bank is seeking a seasoned Credit Risk professional with over 20 years of experience to support in the development and execution of robust credit frameworks, lead digital transformation initiatives, ensure regulatory compliance, and enhance operational efficiency. The resource will lead the strategic planning, performance monitoring, and transformation initiatives for the Retail Products Department. This role is pivotal in aligning product strategies with business goals, regulatory frameworks, and market dynamics. The manager will collaborate with cross-functional teams to drive growth, optimize operations, and enhance customer experience across retail products such as mortgages, personal finance, auto finance, credit cards, liabilities, and loyalty programs.

Key Activities

Core Responsibilities and Accountabilities

Develop and implement strategic plans for retail product lines, aligned with bank-wide objectives and regulatory requirements.

Support in reviewing and enhancing credit risk policies for retail asset products to explore new segments and market opportunities to gain market share

Conduct market scans and competitive analysis to identify growth opportunities and innovation areas

Deliver weekly and monthly performance dashboards covering KPIs such as sales volumes, profitability, market share, and customer segmentation

Track strategic initiatives including CEO priorities, transformation programs, and compliance actions

Develop and execute strategic business plans to enhance shareholder value and customer experience

Design and implement end-to-end credit risk and operational frameworks for the bank

Drive digital transformation initiatives including credit scoring modules, online approvals, and core banking system integrations.

Oversee key product launches and system readiness

Design and oversee campaigns to drive business volume and product utilization across customer segments

Manage governance and PMO functions for strategic initiatives, including risk tracking and steering committee updates

Work closely with product, marketing, business technology, and digital teams to ensure seamless execution of strategic plans

KPIs

Development of strategy documents for each product line

Development of credit policy and risk management structure for key products in order to open up new segments and opportunities and optimize existing portfolio

Development of performance monitoring dashboards and presentations for driving growth

Market benchmarking reports and studies

Project management of critical and centrally driven initiatives

Management of key retail KPIs and suggestions on improvements

Knowledge and Experience

Extensive Experience : Over 20 years in credit risk and retail banking, with proven success in managing large portfolios and implementing risk frameworks

Educational Background : Bachelors degree in Business Administration, Finance, Economics, or related field; MBA preferred.

Technical Expertise : Deep knowledge of retail products, core banking systems, credit scoring, loan origination, and collection systems

Project & Change Management : Demonstrated ability to lead digital transformation, system integrations, and regulatory compliance initiatives

Leadership Skills : Experience managing multicultural teams and driving performance across operational and strategic functions

Mandatory Skills

Results-oriented with a strong drive for achieving targets and KPIs

Creative and innovative thinker with a passion for developing new solutions

Team player with strong leadership and project management skills

Customer-centric mindset with a focus on delivering exceptional service and value

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