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SHRM-CP | Strategic HR | Talent Acquisition | People Development | Organizational Success Responsible for supervising the Boutique’s Operations to ensure a delivery of outstanding and consistent customer experience.
KEY RESPONSIBILITIES
Assist in Creating periodical financial and non-financial reports for management
Ensure that in store image as per Brand's guidelines and enforces implementation of visual merchandising standards.
Enforce the company's guidelines, policies, procedures and instructions related to work.
Ensure that Boutique’s Inventory is managed efficiently to ensure availability of merchandise and services and that it is merchandised properly, clean and well-maintained.
Handling client- related issues and making sure all customer complaints are addressed and handled in a professional and efficient manner.
Participate in developing the Boutiques’ staff work schedules, and ensure its implementation
Ensure new products, new Guideline, new Policy and Procedures or any training materials are shared and properly explained to all Boutique staff.
Ensure that any client related issue or Employee’s incompliances is escalated when needed.
Ensure superior care and routine housekeeping procedures at all times.
REQUIRED KNOWLEDGE, QUALIFICATIONS & EXPERIENCE
Bachelor’s Degree in any relevant field.
with at least 3 years’ experience within the sales field with at least one year in a supervisory position. Experience in Luxury Brand retail sector or watch sector will be a plus.
Very Good Leadership skills and People management.
Excellent communication and Interpersonal skills.
Very-Good Computer Skills (MS, OS).
High Integrity and confidentiality.
JOB CONTEXT Job holder will work on shifting schedule in assigned Boutique, working at nights, weekends, and holidays may be necessary, also depending on the work requirement he / she may needs to work in other boutique in the same city or in any other area inside Saudi.
Communications & Working Relationships In case of Boutique Manager absence, the Boutique Supervisor will act as a communication point between Boutique’s staff and other departments in the company.
Share custodianship of in-boutique stock with Boutique Manager
Participates in managing the store expenses
Resolve issues faced by Staff and deal with customers complaints escape under Boutique Manager supervision.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Retail Luxury Goods and Jewelry
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Accountant • Jeddah, Saudi Arabia