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Workshop Manager
Haji Hussein Alireza & Co., Ltd.Abqaiq, Saudi Arabiaمنذ أكثر من 30 يومًا
الوصف الوظيفيEnsure efficient workshop use of materials, equipment, and labor so service and repairs are carried out to the highest quality standards. - Monitor progress of jobs in the workshop and advise service reception of any delays or issues. - Ensure jobs are allocated to technicians and mechanics to maximize manpower utilization. - Ensure all work is completed safely and complies with retailer, manufacturer, and industry guidelines. - Assure the repair is carried out according to MAN standards. - Ensure the availability of required tools, equipment, and special tools. - Maximize the use of equipment and labor to achieve high productivity output. - Develop strategies to improve productivity according to the growth plan. - Communicate workshop operational efficiencies periodically to motivate the workforce to meet or surpass budgets. - Review all open orders daily. - Review customer parts ordered daily and escalate any delays in parts arrival to service management. - Achieve the highest level of customer satisfaction and retain existing customers through the workshop. - Maintain a clean, well-decorated, and tidy workshop to uphold high standards of presentation. - Receive and assist all customers courteously and promptly, aligning with the dealership's quality program. - Work closely with the service department to achieve high customer satisfaction levels. - Enhance facilities, improve technical skills, and uphold high standards of workmanship. - Establish training and development needs of workshop personnel with the Service Manager / Operations. - Possess a Mechanical Engineering Degree. - Have a minimum of 3 years in the same role or 5 years in the industry. Skills - Language : English and Arabic. - Coaching and developing skills. - Leadership qualities. - Ethical behavior. - Self-confidence. - Customer-oriented approach. - Computer skills, including proficiency in Windows and spreadsheets.
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Manager Manager • Abqaiq, Saudi Arabia