Description
Please note : we are recruiting for 2 roles, at each of our key SA centres :
- Elizabeth City Centre
- Colonnades Shopping Centre
Key Responsibilities
As a key member of the Shopping Centre Management Team, you’ll work closely with our security providers, retailers, emergency services, local law enforcement and other key community stakeholders to drive best practice in incident preparedness, emergency management, contractor performance, and community engagement.
You will have a primary shopping centre working location with some requirement to work at other shopping centres in a support capacity where there is no Security Risk Manager. Providing leadership presence during peak trade periods, which includes working every second weekend, is a requirement of the role.
Key accountabilities
Lead local emergency preparedness and incident response, including regular and comprehensive training of shopping centre management teamsAct as the key connection between the shopping centre management team, security guarding providers and the National Security teamManage and enhance the performance of contracted security providersEnsure quality assurance in incident reporting and follow-up actionsConduct regular security and risk assessments and implement mitigation strategiesBuild strong relationships with local law enforcement, emergency services, schools, and community groups.6 days / 4 days roster, every second Sat and Sun worked (Tues-Sun then Tues-Fri).Experience & capabilities
Demonstrated experience in security operations or a related fieldStrong understanding of modern security threats, systems, and technologiesExperience in emergency management and contractor oversightExcellent communication, collaboration, and decision-making skillsOrganised and methodical with strong procedural disciplineCalm, composed, and confident under pressureA passion for safety, education, and continuous improvement.PERSONAL ATTRIBUTES (who you are)
You consistently demonstrate and role model the behaviours that bring the Vicinity values to life :
Respect
We listen to and acknowledge each other's viewsWe have difficult conversations with careIntegrity
We back our words with the right actionsWe do the right thing, no matter the situationCustomer Focus
We nurture a genuine connection with our customersWe consider customer needs when making decisionsCollaboration
We invite the right people to the tableWe balance consensus with decisive actionsExcellence
We always strive to improveWe share our challenges and celebrate the winsWhy Vicinity?
Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes :
Flexible working options
Birthday leave & purchased additional leave
$1,000 worth of VCX securities rewarded for eligible team members
Generous Parental Leave
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