Senior Manager - Claims Advisory

Overview

Senior Manager - Claims Advisory role at Marsh Middle East and Africa. This hybrid role is based in a larger country with a requirement of working at least three days a week in the office. The Claims Manager II will lead a team managing multiple product lines and a major client portfolio with claims exceeding $75M, ensuring high performance and client satisfaction.

Responsibilities

• Proactively manage departmental performance to achieve quality, compliance, and productivity targets.
• Lead operational activities, manage workloads, and ensure team performance meets client agreements and regulatory requirements.
• Oversee service delivery, ensuring adherence to compliance and professional standards while resolving business issues.
• Manage complex claims and negotiations, providing expertise and guidance to colleagues and stakeholders.

Qualifications

What makes you stand out

Why join our team

Marsh, a business of Marsh McLennan (NYSE : MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

#J-18808-Ljbffr