CCTV Operator ( Saudi Only )

Job Description

• Monitor CCTV cameras and surveillance systems across all designated hotel areas.
• Maintain continuous observation of guest areas, entrances, exits, back-of-house areas, parking areas, and other sensitive locations.
• Identify and report suspicious, unusual, or unauthorized activities to the Security Supervisor or Security Management.
• Respond promptly to security incidents and emergencies observed through the CCTV system.
• Record and maintain accurate logs of incidents, observations, and security-related activities.
• Review and retrieve CCTV footage when requested for investigations or incident follow-up.
• Ensure that CCTV recordings and related information are handled confidentially and securely.
• Coordinate with the Security, Front Office, Engineering, and other relevant departments when required.
• Monitor access points and restricted areas to ensure compliance with hotel security procedures.
• Immediately report equipment malfunctions, camera failures, or technical issues to the Security Supervisor and Engineering/IT team.
• Assist in investigations by providing relevant CCTV footage and information in accordance with authorized procedures.
• Maintain professional confidentiality regarding guests, colleagues, incidents, and hotel operations.
• Follow all hotel security policies, emergency procedures, and applicable legal and regulatory requirements.
• Perform any other duties related to security and surveillance as assigned by the Security Management.

Qualifications

• High School Diploma or equivalent; additional security-related training is an advantage.
• Previous experience as a CCTV Operator or in a security role, preferably within a hotel or hospitality environment.
• Good knowledge of CCTV surveillance systems and monitoring procedures.
• Basic computer skills and ability to operate security monitoring software.
• Good observation and attention to detail.
• Strong communication and reporting skills.
• Ability to remain calm and focused during emergency situations.
• High level of integrity, confidentiality, and professionalism.
• Ability to work flexible shifts, including nights( men only ) , weekends, and public holidays.

Additional Information

experience is an asset
Fluency in English, additional languages are a plus