Master Works is seeking an experienced Service Delivery Manager (SDM) with prior exposure to Data & Integration Managed Services to oversee service delivery, manage client relationships, and ensure the successful and timely delivery of services in line with agreed SLAs and business requirements. The SDM will be responsible for coordinating with technical teams, monitoring service performance, managing escalations and risks, and driving continuous improvement. The role requires strong project management, stakeholder management, and communication skills to ensure operational excellence and high client satisfaction.
Key Responsibilities:
Requirements
Location: Client site
Service Delivery, Manager • Makkah, Makkah Province, SA
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