Overview
Call Center Representative
Location : Medina, Saudi Arabia
Nationality : Indian
We are seeking a skilled and experienced Call Center Representative to join our team in Medina, Saudi Arabia. As a Call Center Representative, you will be responsible for handling incoming calls from customers and providing them with excellent customer service.
Responsibilities
- Answer incoming calls from customers and address their inquiries or concerns in a professional manner
- Provide accurate information about our products and services to customers
- Handle and resolve customer complaints or issues in a timely and efficient manner
- Keep detailed records of customer interactions and transactions
- Follow up with customers to ensure their needs are met and issues are resolved
- Collaborate with team members to ensure overall customer satisfaction
Requirements
Fluency in English is not required, but strong communication skills in Hindi or any Indian language is preferredPrevious experience working in a call center or customer service role is requiredMust be able to work part-time hours on a flexible scheduleMust have own visa and be legally permitted to work in Saudi Arabia without accommodation provided by the companyExcellent problem-solving skills and ability to handle difficult situations calmlyProficient computer skillsPreference will be given to male candidatesIf you are a customer-oriented individual with experience in call center operations, we encourage you to apply for this exciting opportunity. We offer competitive pay and a supportive work environment. Please submit your application today.
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