Sr. Software Development Engineer

Be among the first 25 applicants four weeks ago.

Master-Works is seeking a dynamic and experienced Senior Software Development Engineer to join our growing team. In this role, you will be responsible for designing, developing, and maintaining innovative software applications that meet client needs. You will collaborate with a team to create high-quality solutions and mentor junior developers.

Responsibilities :

• Manage applications in production environments, with knowledge of Windows OS Servers management.
• Adhere to policies and procedures related to Change Management and IT Governance standards.
• Review cybersecurity reports, validate vulnerabilities, and provide closure reports with evidence.
• Possess development experience, including working with compiled files and configuration files of web applications and web servers.
• Troubleshoot live applications in collaboration with Infrastructure teams (Systems, Networks, Security) and produce RCA reports.
• Provide Level 3 support for complex application issues.
• Investigate, diagnose, and resolve application incidents, including software errors and outages.
• Analyze recurring incidents, identify root causes, and implement preventative measures.
• Monitor application performance, proactively identify issues, and apply corrective actions.
• Assist users with application questions, offer guidance, and conduct training as needed.
• Participate in planning, testing, and deploying application upgrades and patches.
• Maintain accurate documentation on configurations, troubleshooting procedures, and knowledge base articles.
• Coordinate with vendors for technical support and bug fixes.
• Contribute to IT projects involving application implementation, integration, and enhancement.
• Stay updated with the latest technologies and best practices in application support.

DevSecOps : Manage development lifecycle activities, pipelines, configurations, and maintenance.

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