Fairmont the Red Sea located in the beautiful coastal city of Umluj Saudi Arabia is seeking an experienced and dynamic Assistant Director of Housekeeping to join our leadership team. This role offers an exciting opportunity to contribute to the success of our luxury property while ensuring the highest standards of cleanliness and guest satisfaction.
Oversee daily housekeeping operations ensuring exceptional cleanliness and maintenance of all guest rooms public areas and back-of-house spaces
Develop and implement strategic plans to enhance housekeeping efficiency and guest satisfaction
Manage train and motivate a large team of housekeeping staff promoting a culture of excellence and continuous improvement
Collaborate with other departments to ensure seamless guest experiences and resolve any issues promptly
Monitor and control housekeeping expenses including labor costs supplies and equipment
Implement and maintain quality control processes to uphold luxury hospitality standards
Handle VIP guests and special requests with utmost professionalism and attention to detail
Ensure compliance with all safety health and environmental regulations
Participate in budgeting forecasting and long-term planning for the housekeeping department
Stay current with industry trends and implement innovative practices to enhance guest experiences
Qualifications :
Bachelors degree in Hospitality Management or related field; Masters degree preferred
Minimum of 5 years of experience in housekeeping management at a luxury hotel
Proven track record of leadership and team management in a high-end hospitality environment
Strong financial acumen with experience in budgeting and cost control
Excellent communication and interpersonal skills with the ability to interact effectively with guests staff and other department heads
Proficiency in hotel management software and MS Office suite
In-depth knowledge of luxury hospitality standards and best practices
Experience in implementing and maintaining quality control processes
Strong problem-solving skills and ability to make decisions in a fast-paced environment
Fluency in English required; Arabic language skills highly preferred
Experience in opening new luxury properties is a plus
Familiarity with Saudi Arabian hospitality regulations and Middle Eastern hospitality customs
Professional certifications in housekeeping management are advantageous
Additional Information :
Understanding of Ultra-Luxury guest expectations and brand alignment.
experience in project coordination scheduling and document control during pre-Opening stages.
Experience in pre-Opening is a must.
A proactive anticipatory approach with a strong sense of ownership and accountability.
Impeccable grooming and personal presentation aligned with Luxury standards.
Remote Work :
No
Employment Type :
Full-time
Key Skills Computer Hardware,Computer Data Entry,Asset Management,Administration Support,ACCA,Content Management Experience: years Vacancy: 1
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Assistant Director Housekeeping - Fairmont the Red Sea • Umluj, Saudi Arabia