Sr. Associate JP, Global Solutions and Risk Compliance (GSRC)

Sr. Associate JP, Global Solutions and Risk Compliance (GSRC)

Job ID : | ICP-Dalian branch - J15

The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

Key Job Responsibilities

• Review the latest product information as per Standard Operations Procedures (SOP) and cross-check it against the relevant regulatory documentation.
• Classify products using various Amazon-specific tools and systems to ensure they meet the necessary compliance requirements for availability on Amazon.
• Work closely with your manager, Process Experts and address any deviations from standard SOPs, seeking guidance when necessary.
• Maintain detailed records of your assigned tasks and utilize standardized reports to prioritize work, ensuring you meet Quality, Productivity and Service Level Agreement targets.
• Identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries.
• Share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes.
• Participate in knowledge-sharing sessions, contributing with your expertise and learnings.
• As a mentor, support peers by answering their queries and providing process-level training.

Required Skills

Basic Qualifications

Preferred Qualifications

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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