HR Operations Specialist

Overview

The HR Operations Specialist is responsible for executing day-to-day HR operational tasks to support various sports departments across the club, with a special focus on the FirstTeam. This role ensures accurate processing of employee requests, compliance with visa and residency requirements, business trip coordination, and effective grievance handling. Working under the HR Operations Supervisor, the Specialist plays a key role in ensuring smooth HR service delivery by maintaining documentation, tracking HR cases, and liaising with internal stakeholders to support employees across different teams. Key Responsibilities

Day-to-Day HR Operations Support Provide direct HR administrative support to sports departments and First Team personnel. Process employee requests related to school allowances, benefits, and contract updates. Maintain updated records for employee leaves, payroll inputs, and HR documentation. Assist in implementing HR policies and procedures, ensuring compliance with internal guidelines.

Visa & Residency Management Assist in Iqama issuance and renewals, visa processing, and dependent visa requests. Handle documentation related to the conversion of government-issued visas to club-sponsored visas. Liaise with government agencies and internal HR teams to ensure timely approvals and compliance.

Business Trip Coordination Support travel logistics for QCC personnel, ensuring timely bookings and expense reporting in coordination with the logistics and admin team. Ensure proper documentation for employees traveling for competitions, training camps, and official club assignments. Work with finance teams to process travel reimbursements and expense claims.

Employee Grievance Handling & Support Track and address employee concerns, ensuring proper resolution and documentation. Escalate complex cases to the HR Operations Supervisor, ensuring timely intervention. Maintain confidentiality and sensitivity when handling workplace disputes and employee issues.

Exit Management & Offboarding Processing Process resignation paperwork, final settlements, and clearance documentation for departing employees. Conduct administrative exit interviews, ensuring feedback is recorded and shared with HR leadership. Ensure smooth offboarding transitions and compliance with club policies and legal requirements.

Requirements

Required Qualifications

Experience

Minimum 3+ years of experience in HR operations, employee services, or workforce administration. Prior experience in handling visa processing, employee benefits, and HR documentation is desirable. Education

Bachelor’s degree in Human Resources, Business Administration, or a related field. HR certifications (e.g., CIPD, SHRM, or equivalent) are preferred. Skills & Competencies

HR Administration & Documentation : Strong skills in managing records, HR requests, and compliance tracking. Visa & Residency Compliance : Experience in processing Iqama renewals, visa applications, and government approvals. Employee Support & Grievance Handling : Ability to address workplace concerns professionally and confidentially. Process Efficiency & Coordination : Strong skills in workflow tracking, employee case management, and reporting. Stakeholder Engagement : Ability to collaborate with HR teams, finance departments, government offices, and sports personnel. Benefits

Why Join Al-Qadsiah?

Be Part of the Legacy :

Join a club that’s redefining the future of Saudi sports, striving to lead the competition and set new standards of excellence. Experience the Culture :

Thrive in an environment that values quality, accountability, diversity, synergy, innovation, and ambition, while embracing harmony. This is the Qadsiah Way. Seniority level

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Full-time Job function

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