QBrainX - ServiceNow ITOM Developer

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QBrainX - ServiceNow ITOM Developer

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QBrainX Inc

Experience : 3+ to 5 Years

Job Location : Riyadh, Saudi Arabia (Onsite)

Availability : Immediate joiners or those available within 15 days preferred

Industry : IT Services / Consulting / Enterprise Platforms

Monthly Allowance

Flight expenses (travel to / from Riyadh covered by the company)

Visa processing fully handled and sponsored by the company

Job Title : ServiceNow ITOM Developer

Contract Duration : 6 months initially, extendable based on project and performance

Benefits Provided

Monthly Allowance

Flight expenses (travel to / from Riyadh covered by the company)

Visa processing fully handled and sponsored by the company

Job Summary

We are looking for a skilled ServiceNow ITOM Developer with a minimum of 3+ years of experience to work onsite in Riyadh. The ideal candidate should have hands-on expertise in ServiceNow IT Operations Management (ITOM) modules, strong scripting and integration skills, and excellent communication abilities. This is a 6-month contract role, extendable based on project needs and performance.

Key Responsibilities

Develop and configure ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Operational Intelligence

Integrate ServiceNow with third-party platforms using REST / SOAP APIs, MID Servers, and other technologies

Customize CMDB, manage CI classes and relationships, and ensure data integrity

Collaborate with stakeholders to gather technical requirements and translate them into workable solutions

Conduct performance tuning, testing, and troubleshooting of ServiceNow modules

Provide documentation, technical support, and training as needed

Required Skills & Qualifications

3+ years of hands-on experience in ServiceNow platform development, with a focus on ITOM modules

Strong knowledge of ServiceNow Discovery and MID Server configuration, Event Management, Service Mapping, and CMDB design

ServiceNow scripting (JavaScript), including experience in ServiceNow integrations (REST / SOAP, authentication, data exchange)

Good understanding of ITIL processes and CMDB data models

Excellent communication skills and ability to interact with clients and cross-functional teams

ServiceNow certifications (e.g., CSA, CISITOM) are a strong advantage

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

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