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QBrainX - ServiceNow ITOM Developer
role at
QBrainX Inc
Experience : 3+ to 5 Years
Job Location : Riyadh, Saudi Arabia (Onsite)
Availability : Immediate joiners or those available within 15 days preferred
Industry : IT Services / Consulting / Enterprise Platforms
Monthly Allowance
Flight expenses (travel to / from Riyadh covered by the company)
Visa processing fully handled and sponsored by the company
Job Title : ServiceNow ITOM Developer
Contract Duration : 6 months initially, extendable based on project and performance
Benefits Provided
Monthly Allowance
Flight expenses (travel to / from Riyadh covered by the company)
Visa processing fully handled and sponsored by the company
Job Summary
We are looking for a skilled ServiceNow ITOM Developer with a minimum of 3+ years of experience to work onsite in Riyadh. The ideal candidate should have hands-on expertise in ServiceNow IT Operations Management (ITOM) modules, strong scripting and integration skills, and excellent communication abilities. This is a 6-month contract role, extendable based on project needs and performance.
Key Responsibilities
Develop and configure ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Operational Intelligence
Integrate ServiceNow with third-party platforms using REST / SOAP APIs, MID Servers, and other technologies
Customize CMDB, manage CI classes and relationships, and ensure data integrity
Collaborate with stakeholders to gather technical requirements and translate them into workable solutions
Conduct performance tuning, testing, and troubleshooting of ServiceNow modules
Provide documentation, technical support, and training as needed
Required Skills & Qualifications
3+ years of hands-on experience in ServiceNow platform development, with a focus on ITOM modules
Strong knowledge of ServiceNow Discovery and MID Server configuration, Event Management, Service Mapping, and CMDB design
ServiceNow scripting (JavaScript), including experience in ServiceNow integrations (REST / SOAP, authentication, data exchange)
Good understanding of ITIL processes and CMDB data models
Excellent communication skills and ability to interact with clients and cross-functional teams
ServiceNow certifications (e.g., CSA, CISITOM) are a strong advantage
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
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Servicenow Developer • Riyadh, Saudi Arabia