D2C Website Manager

Were looking for a detail-oriented, tech-savvy, and results-driven D2C Website Manager to oversee the daily operations, performance, and optimization of our e-commerce website. You will play a key role in delivering a seamless shopping experience, driving online sales, and ensuring brand consistency across all digital touchpoints.

Key Responsibilities :

• Website Management :
• Manage and update content on the website (products, banners, landing pages, blogs).
• Ensure product listings are accurate, up to date, and SEO-optimized.
• Monitor website performance, uptime, and responsiveness.
• Coordinate with developers / designers for bug fixes, improvements, and new feature rollouts.
• E-commerce Strategy & Optimization :
• Analyze user behavior and website analytics (Google Analytics, heatmaps, etc.) to identify opportunities for CRO (Conversion Rate Optimization).
• A / B test landing pages, CTAs, checkout flows, etc.
• Optimize site for SEO, speed, and mobile responsiveness.
• Inventory & Order Management :
• Work with supply chain / operations teams to sync inventory and manage product availability.
• Ensure accurate tracking of orders, shipping, and returns through the platform.
• Marketing Integration :
• Collaborate with digital marketing, social, and CRM teams to execute campaigns (email, ads, influencer drops).
• Ensure tracking pixels, UTM tags, and analytics tools are properly integrated.
• Customer Experience & Support :
• Monitor user feedback and ensure frictionless UX across the funnel.
• Coordinate with customer support to resolve escalated issues and reduce churn.

Requirements :