IT Support Specialist - Arabic Speaker

IT Support resource will be providing technical assistance to users and maintaining the IT infrastructure. This includes troubleshooting hardware, software, and network issues, as well as supporting and maintaining servers to ensure reliable and secure system performance.

Responsibilities

• Provide technical support for desktops, laptops, software, and network connectivity.
• Install, configure, and maintain hardware, software, and peripherals.
• Perform server maintenance, updates, and backups to ensure uptime and security.
• Monitor server performance and troubleshoot system issues.
• Manage user accounts, access rights, and system permissions.
• Ensure data security, antivirus management, and compliance with IT policies.

Qualifications

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