Accounts Manager

Leading company located in Riyadh is looking for Accounts Manager experienced in Network Enterprise businesses (Cisco products) to drive in new sales channels.

His responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients. Familiar with voice / data / internet applications, communications technology and network design. Security, IP Routing and Switching, IP V4 / V6, MPLS, VPN, and SIP , Data Center, Cloud Solutions, Virtualization, Managed Services, UCaaS, Solid understanding of technical terminology related to Cisco products & services. Requires general knowledge of voice and data communications equipment. Understanding of sales cycles and the solution selling process, preferably at multiple levels, i.e., Internet & Enterprise. Rely on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to head Sales. Additional experience in low current field is big plus.

Responsibilities :

Develop new businesses in Networking and Low current field

Be the primary point of contact and build long-term relationships with customers

Help customers through email, phone, online presentations, screen-share and in person meetings

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Communicate clearly the progress of monthly / quarterly initiatives to internal and external stakeholders

Forecast and track key account metrics

Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

Monitor and analyze customer’s usage of our product

Liaise between the customer and internal teams

Requirements :

Proven account management or other relevant experience

• Coordinate with presales department to ensure that all submitter matches with client requirements

Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

Experience in delivering client-focused solutions based on customer needs

Proven ability to manage multiple projects at a time while paying strict attention to detail

Excellent listening, negotiation and presentation skills

Excellent verbal and written communications skills

Bachelor’s Degree in appropriate field of study or equivalent work experience

Deep digital understanding

Self-motivated and able to thrive in a results-driven environment

Natural relationship builder with integrity, reliability and maturity

Ability to prioritize among competing tasks

Critical thinking and problem solving skills

Excellent time and project management skills. You’re always looking to improve inefficient processes

Keen attention to detail and adherence to deadlines

Expert at Microsoft Office Suite, Google Apps and help desk support software

Account Manager top skills & proficiencies :

Prospecting Skills

Teamwork

Planning

Build Relationships

People Skills

Initiative

Customer Focus

Emphasize Excellence

Manage Multiple Projects

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