Service Advisor – Automotive (Khobar)

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360 Car Maintenance brings 37 years of expertise in professional American car care, covering mechanical and electrical maintenance and supplying premium spare parts . We pride ourselves on high-quality customer service , strong cultural awareness, and a commitment to helping every customer—and every branch—achieve excellence.

Role Summary

We are seeking experienced Service Advisors with deep automotive knowledge and a sales-driven, customer-centric mindset to join our growing teams in Riyadh and Khobar .

You will be the key link between customers and the workshop, combining technical understanding with outstanding communication to ensure exceptional service delivery, cultural sensitivity, and branch-target achievement .

Key Responsibilities

• Welcome customers, record service requirements, and create accurate job cards.
• Clearly explain repairs, costs, and timelines with a professional, customer-focused approach.
• Coordinate with technicians for smooth workflow and on-time delivery.
• Promote recommended services and spare parts to meet and exceed branch sales targets.
• Ensure high-level customer satisfaction through follow-ups, problem resolution, and quality checks.
• Maintain professional conduct in multi-cultural interactions , respecting local and international customer expectations.

Required Qualifications & Skills

Location : Riyadh or Khobar, Saudi Arabia

Employment Type : Full-Time

Compensation : Competitive salary + performance incentives

Seniority level

Employment type

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