Operations & Maintenance (O&M) Portfolio

Develop and maintain consistent procedures, templates, and guidelines to support delivery across all programs and projects.

Support project and program managers in the creation, updating, and monitoring of project plans and milestones.

Identify and track cross-project dependencies to ensure alignment and timely delivery.

Establish and maintain project baselines and tracking mechanisms for schedule, cost, and quality performance.

Coordinate and monitor progress reporting , ensuring accurate and timely data for dashboards and governance boards.

Facilitate workshops on project start-up, planning, risk, and issue management.

Assist in the start-up and closure of programs and projects, ensuring all documentation and lessons learned are captured.

Design and implement governance and reporting frameworks , ensuring compliance with organizational PMO standards.

Support project teams in risk, issue, dependency, and change management , maintaining accurate logs and escalation paths.

Develop and manage stakeholder engagement strategies , maintaining up-to-date stakeholder registers.

Prepare and present project and program performance reports , including executive summaries and dashboards for senior management.

Facilitate quality reviews and ensure adherence to agreed methodologies and best practices.

Support the transition management process during handover between projects and operations.

Qualifications and Experience :

Bachelors Degree in Business Administration, Engineering, Information Technology, or a related field.

5+ years of experience in a PMO, program / project management, or governance role.

Strong understanding of project management methodologies (PMBOK, PRINCE2, or Agile).

Experience in developing and implementing PMO processes, standards, and reporting frameworks .

Proficiency in Microsoft Project, Power BI, and MS Office Suite (Excel, PowerPoint, Word).

Excellent analytical, communication, and stakeholder management skills.

Professional certification such as PMP, PRINCE2, or PMO Practitioner preferred