Manager - Digital Transformation Excellence

Role Purpose

The Business Manager serves as a trusted partner to the Chief Digital Transformation Officer, ensuring smooth execution of the CDTO’s day-to-day priorities and the broader TIDES function. This role drives discipline in planning, execution, and follow-up by managing the CDTO’s calendar, orchestrating the Rhythm of Business (ROB), capturing meeting decisions, and coordinating cross-functional initiatives such as Learning Days and leadership forums.

This role requires both strategic insight and operational rigor - combining the ability to translate vision into execution with the capacity to anticipate needs, manage complexity, and enable the CDTO and leadership team to perform at their best.

Key Accountabilities

• Rhythm of Business (ROB)

Design, coordinate, and lead ROB cycles (MBRs, QBRs, townhalls, AMAs, leadership forums).

Partner with the CDTO to incubate, scope, and deliver high-impact cross-functional initiatives (e.g., transformation programs, offsites, cultural initiatives).

Manage and prioritize the CDTO’s calendar with a strategic lens — ensuring focus on the highest-impact engagements.

Develop executive-ready communications including presentations, board packs, memos, and strategic reports.

Track strategic commitments, risks, and interdependencies to ensure seamless delivery of the CDTO’s priorities.

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