C4I Process Management and Support Engineer DALMA 179CMSE

C4I Process Management and Support Engineer DALMA 179CMSE

Dalma Tech2, Saudi Arabia

Duties & Responsibilities :

• Review current C4I & ICT operational processes. These processes include but are not limited to the maintenance, change, configuration, and service request management processes.
• Identify the areas of improvement and the stakeholders; develop a roadmap to design or change processes taking into consideration the system operational environment.
• Recommend a methodology that may be deployed for process design and process re-engineering.
• Recommend a software package for documenting the processes and procedures enabling all the users to access the documents online.
• Present the roadmap, methodology, and software package recommendations to the engineering management and his staff in order to obtain approval for carrying out process design, change, or re-engineering.
• Coordinate and interface with other organizations as necessary.
• Conduct process design / re-engineering activities.
• Review the newly designed or re-engineered processes with all stakeholders.
• Update the manuals in light of the re-engineered processes. Additional resources may be available for documentation. However, the Process Management & Support Engineer shall have the overall responsibility to ensure the completion & quality of the documents.
• Conduct reviews and get buy-in from all stakeholders on the final version of the manuals.
• Get approval for the updated documents and put the documents under version control.
• Carry out any other tasks as directed by the management in support of the mission.

Job Specification

Qualifications :

Experience :

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