The Senior IT Enterprise Solutions Business Analyst is a key member of the IT team, responsible for aligning enterprise technology systems with business objectives to drive operational excellence and digital transformation. This role focuses on analyzing complex business processes, gathering and documenting requirements, and supporting the design, implementation, and enhancement of major enterprise systems such as ERP (Oracle, SAP), IBM Maximo , and other strategic platforms.
Key Responsibilities :
Business Analysis & Solution Design
- Lead the analysis, mapping, and redesign of enterprise business processes across departments (e.g., Finance, Procurement, HR, Logistics).
- Gather, document, and validate business, functional, and non-functional requirements from internal stakeholders.
- Translate business requirements into detailed solution specifications for developers, solution architects, and vendors.
- Conduct gap assessments, feasibility studies , and impact analyses for new or modified enterprise solutions.
- Prepare comprehensive business process flows, use cases, test cases , and user stories .
- Drive the implementation, configuration, and continuous improvement of enterprise systems including :
- ERP systems (e.g., Oracle EBS, SAP)
- Asset Management Systems (preferably IBM Maximo )
- Other strategic platforms supporting core business functions
- Ensure solutions are designed and delivered in alignment with business goals and IT architecture standards .
- Collaborate with vendors , internal IT teams, and solution architects to ensure successful project delivery and system integration.
Project Delivery & Change Management
Support full project lifecycle activities including planning, UAT, go-live, training, change management, and post-implementation support.Monitor solution performance , analyze user adoption, and recommend improvements or optimizations.Develop training materials , user guides, and facilitate workshops for key users and stakeholders.Governance, Compliance & Documentation
Ensure all IT solutions comply with relevant governance frameworks , internal policies, and external standards (e.g., ISO 20000, ISO 42001 ).Contribute to internal audits and documentation for compliance and certification purposes.Qualifications, Experience & Skills :
Education :
Bachelor’s degree in Information Technology, Business Administration , or a related field.Experience :
Minimum 7+ years of experience in business analysis or enterprise system implementation.Hands-on experience with Oracle EBS, SAP , or other ERP platforms.Experience with Asset Management Systems , particularly IBM Maximo .Exposure to core business domains : Finance, Procurement, HR, Operations, Logistics .Technical & Functional Skills :
Strong analytical and problem-solving skills with a structured and logical approach.Familiarity with UML, BPMN , or other process modeling techniques .Proficiency in documentation , user manuals, and requirement specification writing.Knowledge of data analysis and visualization tools (e.g., SQL, Power BI ) is a plus.Excellent verbal and written communication skills .Strong stakeholder engagement and cross-functional leadership .Ability to manage multiple tasks in a fast-paced, dynamic environment .A customer-centric mindset with strong business acumen.Proven ability to mentor junior analysts and lead by example.Preferred Certifications & Industry Experience :
Professional certifications such as :ITIL, TOGAF , or familiarity with ISO 20000 implementationExperience in port operations, logistics , or supply chain industriesWorking knowledge of data tools (e.g., SQL, Power BI) for analysis and reportingSeniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology and Analyst
Industries
Transportation, Logistics, Supply Chain and Storage
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