Service Project Manager

Location : Otis Elevator Company Saudi Arabia Ltd 1st Floor Tower A Al Malga Business Center Anas Bin Malik Street Al Malga Riyadh Saudi Arabia

Key Responsibilities

Develops the Service Field plans including manpower and material for the team in assigned territories to optimize utilization.

Monitors Service Field projects within assigned branch / territory ensuring cost and progress are tracked and potential issues mitigated.

Establishes the branch / territory expense and operational budgets with inputs from the contracted business and monitors Service Field teams compliance to the plan.

Assesses the performance of assigned branch / territory against annual plans to ensure the Service Field KPIs are achieved in a timely manner.

Approves manpower and material changes to the Service Field projects based on project scope and business requirement.

Leads quality / safety audits across client sites to ensure Service Field teams are operating within the prescribed quality parameters and following operational safety procedures.

Conducts field visits across client sites in the assigned branch / territory to maintain a high level of rapport with key stakeholders and reinforce Otis commitment to customer service.

Implements corrective actions to remediate operational and performance problems.

Provides the management team with timely information on Service Field operations in the assigned branch / territory to enable effective decision making.

Prepares performance reports for the Service Field teams within assigned region.

Minimum Qualifications

Bachelors degree in Engineering / Business Administration or equivalent

Masters degree in Engineering / Business Administration is preferred

Relevant certification such as Certified Construction Manager (CCM) Project Management Professional (PMP) or equivalent is preferred

Minimum of 5 years of relevant experience in managing field operations in a construction / engineering organization

At least 4 years in positions of progressively increasing managerial responsibilities

Fluent written and spoken English essential, Arabic preferred

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at

#J-18808-Ljbffr