General Field Sales : Key Clients - Senior Professional

Overview

The Field Services Outside Sales Representative is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade and digital Services of all major manufacturer\'s electrical equipment installed at the customer’s site. The OSSR is also accountable for selling turnkey projects ranging from simple replacement of equipment to fully engineered solutions. This position is responsible for developing and maintaining relationships with new and existing SE customers to identify the scope of work, estimate and sell system adds / modifications and maintenance agreements to meet or exceed profitable sales targets. The FSS develops new sales opportunities and addresses the needs of established accounts, utilizes products / solutions / services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer\'s needs. Creates FS Service proposals and closes them facing the customer. Interacts with the account manager from the BUs, and with FS ISSR and FS Operational Marketing. Focus is on increasing the mix of Service Plans sales as a top priority. In mature countries, outside sales representatives can be specialized per customer type. Strategic Accounts FS outside sales : the specialized sales force (V2) to maximize services revenue with Strategic accounts, supporting the SAE or KAM (V1). Targeted Accounts FS outside sales : the specialized sales force (V2) to maximize services revenue with Targeted accounts, supporting the Account Manager (V1). Proximity Accounts FS outside sales (direct) : the specialized sales force to maximize services revenue with the proximity account. Proximity Accounts FS outside sales (indirect) : the specialized sales force to maximize services revenue with partners (Facility Managers, System integrators, Contractors, Distributors, VARs, Panel Builders) addressing proximity accounts not followed directly by SE. Essential Responsibilities

Develops account profiles and executes the sales plan. Applies market and account skills necessary for dealing with specific target audiences. Identifies and contacts potential customers or prospects, either existing or new. Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery, etc.). Utilizes CRM (Salesforce.com) for sales funnel management and for Account Planning. Provides monthly forecasts and summaries in a timely manner. Participates in the preparation of analysis and reports on field service performance. Prepares sales quotations and proposals with the help of the quotation team in respect of FS expected margin. Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities. Feeds Field Services Marketing with offers feedback and needs. Educates customers on all SE products and services with emphasis on Recurring and Digital Offers. Provides mentoring, coaching and guidance to other sales employees. Coordinates and / or attends trade shows and marketing / sales seminars as needed. Main interactions :

FS Sales Team, Customers, FSVP, FS Operational Marketing, Inside services sales, BU / Country account managers, Business developers, Services Bureau Key Success Factors :

Good working relationship and regular coordination with all Account Managers (incl. GAM / KAM) for opportunities identification and support; Regular collaboration with FS Operational Marketing team for thorough understanding of country Installed Base Qualifications

The successful candidate should have a 4-year college degree or equivalent work experience and 3-10 years of technical sales experience. Inside sales or CCC experience is a plus. Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services. Excellent verbal and written communication skills including with C-level customers. Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. Proficient in Microsoft Office suite and ERP / CRM related tools. Excellent organizational skills. Company values and applying

Looking to make an IMPACT with your career? When you join a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – start with us. IMPACT is your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Become an IMPACT Maker with Schneider Electric – apply today! Company highlights : €36 billion global revenue; +13% organic growth; 150,000+ employees in 100+ countries; #1 on the Global 100 World\u2019s most sustainable corporations. You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, providing equitable opportunities to everyone, everywhere, and ensuring all employees feel valued and safe to contribute their best. We mirror the diversity of the communities in which we operate; inclusion is a core value. We uphold the highest standards of ethics and compliance; trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity. You can learn more about our Trust Charter elsewhere. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic.

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