Operating System Support- Windows OS & Linux OS

Education

Bachelor’s Degree in Information Technology, Computer Science, or related field

Experience

3–5 years of hands-on experience in Windows & Linux server administration, clustering, and enterprise OS management

Monthly Salary Package

15,000 – 17,000 SAR

Qualifications & Skills

• Strong experience in managing Windows Server (2010/2012/2016) and RHEL (7.x, 8.x, 9.x) environments
• Ability to install, configure, maintain, and troubleshoot physical & virtual servers
• Experience with patching, OS upgrades, virus protection, backup operations
• Skilled in managing SCOM, SCCM , and AppDynamics agents
• Familiarity with Microsoft Orchestrator automation
• Strong knowledge of system logs review, performance monitoring, incident troubleshooting
• Experience creating and maintaining technical documentation & operations manuals
• Knowledge of user/group account management , policies, and security controls
• Understanding of NCA, NIC, and cybersecurity regulations
• Capability to raise and manage vendor tickets with Microsoft / Red Hat (logs, meetings, RCA, issue reproduction)
• Knowledge to support SAP, SAP HANA, SAP S/4HANA on Windows & RHEL
• Experience managing Pacemaker (RedHat HA Extension) or Windows Failover Clustering
• Ability to coordinate with ERP, DB, Application, and Web Hosting teams

Responsibilities

• Maintain and support physical & virtual enterprise servers
• Perform OS patching, updates, security hardening, and resource monitoring
• Manage SCOM/SCCM agents and ensure proper server monitoring
• Perform daily operations support for Windows & Linux servers
• Ensure OS compliance with vendor recommendations and security best practices
• Review logs, analyze OS behavior, and proactively identify issues
• Develop technical design documents, operational documentation, and SOPs
• Participate in routine maintenance, scheduled restarts, and updates
• Manage server installations, troubleshooting, upgrades, and performance tuning
• Manage user/group accounts and implement policies
• Coordinate with internal teams for support and scheduled maintenance
• Raise and follow through on vendor support tickets (Microsoft, RHEL)
• Support SAP workloads and manage high-availability clusters (Pacemaker/Windows Cluster)

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