Client Service Specialist

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our clients logistics challenges.

The Client Services Specialist receives and responds to client inquiries and requests.

Essential Job Functions

• Responds to orders general client inquiries invoice questions and client complaints.
• Resolves issues with orders delivery dates or service.
• Resolves the clients complaint; determining the cause of the problem;
• Other duties as assigned.

selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.

Physical Requirements

Other Skills and Abilities

Required Experience

Unclear Seniority

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type

Full-Time

Department / Functional Area

Client Services

Experience

years

Vacancy

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