Business Excellence / Business Process Management Manager - 1-Year Engagement

Overview

We are seeking a highly capable Manager with a strong background in Business Excellence and Business Process Management (BPM) to support strategic transformation initiatives during a 1-year engagement. The ideal candidate will bring 8-12 years of experience, including a solid track record in management consulting, and will be responsible for designing, optimizing, and institutionalizing high-performing business processes and excellence frameworks within client organizations.

Location and Engagement Details

Location : Riyadh, KSA. Working arrangement : on-site. Project duration : 1 year. Language Requirements : Fluency in Arabic and English (written and spoken).

Responsibilities

• Lead the assessment, design, and optimization of business processes across key functional areas.
• Develop and implement business excellence frameworks and process governance models.
• Conduct maturity assessments, identify improvement opportunities, and define target operating models.
• Facilitate workshops and meetings with stakeholders to gather requirements and validate findings.
• Prepare process maps, SOPs, RACI matrices, and documentation for implementation.
• Develop performance metrics and KPIs to measure process effectiveness and excellence outcomes.
• Support change management and capability building for process owners and operational teams.
• Deliver high-quality presentations, reports, and deliverables aligned with engagement goals and client expectations.

Qualifications

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