People and Culture Assistant Manager

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location Steps from the Prophet’s Mosque, our Hotel will offer luxury accommodation for the city’s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region : Al-Masjid an-Nabawi, also known as the Prophet’s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

About the Role We are seeking a proactive and dedicated

P&C Assistant Manager

to assist in overseeing the operations of the staff housing facilities at Four Seasons Hotel Madinah. Reporting to the E Hotel Manager (Staff Housing), you will be responsible for supporting the daily management of the housing services, ensuring that all employee housing needs are met and the facilities are well-maintained. You will also assist in managing housing assignments, maintenance requests, and providing a positive living environment for employees.

What You Will Do

Assist in overseeing the daily operations of the staff housing facilities, ensuring that the living conditions meet Four Seasons standards.

Coordinate housing assignments, ensuring proper room allocations based on employee needs and hotel policies.

Supervise the cleanliness and upkeep of staff housing areas, including common areas, ensuring that all spaces are safe, comfortable, and well-maintained.

Handle maintenance requests and liaise with external contractors or the facilities team for repairs and improvements.

Assist with managing and updating staff housing records, including occupancy, move-ins, move-outs, and maintenance schedules.

Address staff housing inquiries or concerns from employees, ensuring efficient resolutions and maintaining high levels of employee satisfaction.

Organize housing-related events and activities to foster a sense of community and well-being among staff.

Ensure that staff housing policies, including safety and security standards, are being followed and maintained.

Collaborate with the People & Culture department to ensure a smooth onboarding process for new employees requiring housing.

Assist in managing the housing budget, ensuring cost-effective operations while providing a high standard of service.

Monitor housing inventory, including furniture and appliances, ensuring all items are in good condition and replaced as necessary.

What You Bring

Bachelor’s degree in Hospitality, Business Administration, or Facilities Management.

Proven experience in staff housing management or a similar role, preferably in the hospitality industry.

Strong organizational, leadership, and communication skills.

Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

A strong understanding of safety regulations and employee welfare practices.

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Proficiency in English; Arabic language skills are a plus.

Suitable candidates must be eligible to work in Saudi Arabia.

What We Offer

Competitive salary in a tax-free environment.

Housing and transportation allowances.

30 days of vacation plus public holidays.

Complimentary meals and uniform cleaning.

Medical and life insurance.

Employee Assistance Program and worldwide complimentary room nights.

Opportunities for growth and development.

Schedule & Hours This is a full-time role.

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