Head Housekeeper

Overview

The Head Housekeeper is primarily responsible for overseeing day-to-day management of housekeeping, food and beverage operations of the Chairman’s properties, including palaces within the Kingdom of Saudi Arabia, while maintaining a superior level of customer service. This role also involves overseeing the design, implementation and co-development with the Properties Manager of all SOPs and administrative infrastructure to optimise palace operations. Key Responsibilities

Operational Oversight

Co-develop, implement and monitor high quality SOPs to optimise day-to-day management of the housekeeping, food and beverage service departments and ensure alignment with the Chairman & Family’s current and long-term objectives. Review expenditures, invoice entries, and other accounting documents for the properties in coordination with the Properties Manager. Monitor and manage the day-to-day operations of the private residences to ensure seamless service delivery. Monitor operating expenses, household budgets, and oversee the efficient procurement of all household goods, materials, equipment and services. Create and manage detailed staff work and holiday schedules. Coordinate events, guest visits, and daily logistics to ensure seamless service delivery. Plan, implement and supervise daily and seasonal cleaning schedules for all palace areas. Oversee the care and maintenance of luxury items, fabrics, furniture, furnishings, wardrobes, couture, antiques, china, silver & crystal ware. Efficiently manage and oversee all warehousing operations and inventory. Maintain a safe and secure environment for the family and all staff.

Seniority level

Not Applicable Employment type

Full-time Job function

Business Development Industries

Hospitality

#J-18808-Ljbffr