Associate, ML Data Operations, GO-AI Operations

Associate, ML Data Operations, GO-AI Operations

This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real‑time & offline (image / video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy.

An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video / image audits with high degree of accuracy and speed, thus aiding defect reduction.

Key Responsibilities

• Watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices.
• Take breaks at the pre‑defined slots and ensure 6.8 to 7 hours’ time per day is spent answering the videos.
• For remote employees, maintain a dedicated workspace (table, chair & sufficient lighting) and keep work‑related data private.

Candidate Qualifications

Preferred Qualifications

Day in the Life

Associates work in a 24x7 environment with rotational shifts. Associates would be working in a 9‑hour shift, including pre‑scheduled breaks. Shift timings would be subject to change every 3‑4 months or as per business requirement. In case an associate is working in the night shift, a night shift allowance will be provided as per applicable Amazon's work policy.

Weekly Offs

Rotational two‑consecutive day off (it is a 5‑day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.

About the Team

Data Auditing Operations team provides human support to Amazon Fulfillment facilities with the goal of enabling hands‑free active stowing through visual audits on videos / images. Videos with a brief duration (typically between 15 and 20 seconds) are sent to the Operations Team for humans to audit them with information on products being stored at fulfillment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated processes will be increased by using videos that Associates have audited. This process helps maintain stow quality at the fulfillment center and Associate will be further evaluated for performance improvements / coaching.

Accommodation

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