Receptionist & Sales Coordinator

Job Summary The Receptionist & Sales Coordinator is responsible for providing exceptional customer service to all clients and visitors while supporting sales activities related to memberships and renewals. This role ensures a professional, welcoming front desk experience and contributes to achieving the center’s enrollment and retention goals.

Position Type Full-time position (5 days per week). Fixed day off : Friday. Second day off : One weekday (as assigned). Working hours : 1 : 00 PM – 9 : 00 PM. Summer flexibility : Working hours may vary based on seasonal demand.

Report to : Office Manager

Front Desk Duties

• Greet and welcome all visitors, parents, and members with a friendly and professional attitude.
• Answer incoming calls and respond to customer inquiries promptly and accurately.
• Direct calls and messages to the appropriate staff or department.
• Maintain a clean, organized, and welcoming front desk area at all times.
• Manage class schedules, attendance updates, and appointment confirmations.
• Handle daily administrative tasks such as filing, data entry, and preparing basic reports.
• Coordinate with instructors and operations staff to ensure smooth daily operations.

Sales & Customer Service

Administrative & Coordination Support

Qualifications

What We Offer

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