Sr. SME Relationship Manager

Maintaining a deep knowledge of Lendo’s products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Conducting regular site visits and e-meetings with clients. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product / service consultations and guiding their decision-making process. Upselling and cross-selling products / services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales / revenue targets. Ensuring client satisfaction.

Bachelor’s Degree in management, financing, accounting, or a similar field. Experience as a Relationship Manager in financial institution for Min. 3 years. Ability to build and maintain strong client and business relationships. Proficiency in Microsoft Office and CRM software. Excellent communication and interpersonal skills. Good conflict resolution and problem-solving skills. Leadership and team management skills. Customer-oriented.

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