IT Specialist

Roles and responsibilities :

• Provide technical support and troubleshooting for IT-related issues, including hardware, software, and networking problems
• Manage and maintain network infrastructure, including routers, switches, and servers.
• Configure and troubleshoot network devices and systems.
• Implement and maintain IT security measures.
• Assist in the deployment and maintenance of IT systems and applications.
• Provide technical support for Laboratory-related software and systems.
• Install, configure, and maintain computer hardware, operating systems, and applications.
• Monitor and maintain computer systems and networks to ensure optimal performance and security.
• Develop and maintain IT documentation, including user manuals and operational procedures
• Stay updated on emerging technologies and provide recommendations for improvements in IT processes and systems
• Collaborate with other departments to understand their IT needs and provide tailored solutions.
• Handle offline & online sharing folders internally offline local area network & Microsoft knowledge.
• Handle installation / printer sharing online and VPN configuration for connecting one branch to another with same IP racks setup.
• Install cable / crimping, cable tracking and tracing, user remote access / CCTV installation.
• Manage NVR configuration, IP telephone configuration and setup biometric configuration and support.
• Managing requests through services desk plus sosyetm.

Requirements :