Providing technical assistance to internal users andclients, ensuring that technical issues are resolved quickly and efficiently. The role also involves performing on-site visits to clients when needed to maintain service continuity. How You’ll Contribute
Provide technical support and troubleshoot issues related to computers, networks, and software. Install and maintain computer systems, printers, and other technical equipment. Handle technical malfunctions and offer quick and effective solutions. Conduct on-site visits to clients to resolve issues or provide technical support as needed. Document issues and actions taken to enhance service quality. What Makes You a Fit
Bachelor's degree in information technology, Computer Science, or a related field 3-4 years of hands-onexperience in technical support or IT Strong ability toanalyze and resolve technical issues efficiently Effectivecommunication skills with users and clients across various levels Attention to detailand accuracy in technical work Ability to work underpressure and manage time effectively Willingness to traveland conduct field visits to clients Bonus Points If YouHave
Microsoft Certified(Microsoft Certificate) CompTIA A+ What You’ll LoveAbout Working Here ?
We care about both your growth and your well-being. Here’swhat you can expect when you join our team : A team that sharesknowledge openly — no gatekeeping. A supportive environmentwhere you’re encouraged to be adventurous, curious, and open-minded. A fun, humble, and honestworkplace where your voice matters. A real sense of familyspirit — we work as a team, we grow as a team. Continuous feedback andgrowth — we don’t wait for yearly reviews to help you grow. 3 Work From Home days permonth. Access to learningresources, courses, and professional development opportunities. Recognition programs tocelebrate your wins. Chances to grow internally— many of our leaders started as juniors! Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company. Several activities are often organized all over the year, such as weeklysports sessions, team building events, monthly drink, and much more A full-time position. Attractive salary package. Trainings
12 days / year, including 6 of your choice. Sport Activity
Play any sport with colleagues, the bill is covered.
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Technical Support Engineer • Riyadh, Saudi Arabia