Learning Associate, KSA L&D

Job ID : | Afaq - Warehouse Branch - J02

We’re expanding our Learning team within Amazon Operations! If you’re interested in joining a business where you can achieve amazing results and put smiles on people’s faces, this could be the role for you. The Last Mile Learning Associate works with Operations Managers, Area Managers and associates, constantly improving the long-term capabilities of the area to which he / she is assigned. The ideal candidate will have excellent communication skills, be comfortable talking in front of a group as well as one‑on‑one with individuals, give and receive feedback effectively, follow up and meet time commitments and deadlines, be goal‑oriented, provide insight to area managers, work hard for the success of others, remain “customer obsessed”, demonstrate a positive “can do” demeanor, and gain energy from working with others. Measure Associate performance around Safety, Quality, and Productivity, apply learning tools to improve operation metrics, improve associates’ job‑related skills, develop, maintain and apply learning tools (methods, checklists, and skill‑building agreements) to encourage associate development, and assist in driving success of peak and non‑peak training plans.

Key Responsibilities

• Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist
• Delivering network standard training
• Partnering with Operations Leaders to evaluate and improve training processes within work areas
• Directly coaching associates to improve job performance
• Managing training compliance to ensure accurate training records are housed correctly

Preferred Qualifications

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