Agent Direct Sales

Job Description & Accountabilities

Plans daily activity including customers to visit and quantitative and qualitative objectives to achieve. Creates a time efficient plan and discusses it with superior Identifies and analyzes customer needs and develops commercial arguments Interacts courteously and guides customers to appropriate service points Organizes demonstrations for existing and potential customers, advises customers on the presentation of the products and the promotional materials and participates in trade events Provides information and advices relevant to specific customer needs Follows the market and competition evolution and transmits information to superior complies with relevant procedures and controls to meet the units requirements while providing quality service to customers Receives customer suggestions to ensure follow-up and submit relevant reports as required Maintains strict control of confidential documents and negotiable items to prevent loss or misuse Qualifications & Experience

High School Certificate Work experience of a financial institution or sales and marketing industry is desired but not required Knowledge & Skills

Knowledge of BSF policies and procedures related to organization, operations, management guidelines, products and services Written and spoken fluency in Arabic, knowledge of the English language is a plus Working knowledge of SAMA rules and regulations Working knowledge of the local banking industry Good interpersonal skills Service quality and customer care Knowledge of word processing and spreadsheet software

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