Overview
To oversee all aspects of the salon operations and implement strategies to achieve performance targets.
Responsibilities
- Prepare, implement and update business and marketing plans
- Manage the financial budget, control costs and prepare revenue and expense reports for owners / board of directors
- Ensure the salon’s operating procedures and policies manuals are implemented and updated as required
- Supervise daily salon operations and liaise with department heads to ensure cleanliness, maintenance and service standards are upheld
- Assist in the development and updating of the salon menu
- Manage client feedback
- Reference and abide by the Salon’s Standard Operating Procedures, Policies & Forms Manuals
Skills
Qualifications
Minimum educational qualification(s) :
Hospitality or Salon Management qualification an advantageBusiness administration qualification an advantageMinimum work experience required :
Three (3) years salon management or hospitality management experience in an international standard salon / enterprise / hotel
Proven business skills required :
Operations managementFinancial reportingHuman resource managementPublic relations and marketingRetail managementCustomer serviceIndustry analysis#J-18808-Ljbffr