IT Manager

Job Description

Primary Responsibilities

• Answer e-mails / fax concerning I.T. matters.
• Coordinate with I.T. Corporate Office.
• Inspect micros and computer installed in different departments / outlets.
• Attend to tasks and projects assigned by the Director of Finance.
• Coordinates with all departments; call meetings.
• Monitor and control usage of direct line.
• Designs form to be used in Fidelio and other internal control systems.
• Issue policies and guidelines.
• Coordinates with project office on office layout and electrical cabling.
• Reviews existing procedure.
• Reviews user rights.
• Should be available 24 hrs on call.
• Plan and implement technology related processes, systems, and telecommunications.
• Maintain IT systems, management of software & hardware, 24‑hour coverage for hotel.
• Produce strategic, tactical IT business plans, capital & operating budgets.
• Analyze software and hardware problems to detect / correct deficiencies, malfunctions and irregularities.
• Prepare, recommend, and implement procedures designed to ensure data backup and recovery, protect database from loss or damage in case of system failure.
• Manage contracts with IT vendors, consultants, service providers, review maintenance contracts to ensure accuracy and project completion.
• Report status of IT operations to Executive Committee.
• Evaluate and define hotel and user requirements to determine feasibility of requested enhancements.
• Installation of software and hardware upgrades, compliance with Dusit Corporate and legal requirements related to software licensing agreements.
• Focus on future business needs and profitability.
• Develop training programs to increase user knowledge of systems to ensure high degree of computer proficiency.
• Ensure compliance with established procedures, systems security, contingency plans, internal controls and standards.
• Schedule routine preventive maintenance, daily clerical functions regarding integrity of computer systems.

Administrative Responsibilities

Commercial Responsibilities

Human Resources Responsibilities

Relationship

Others

Accountabilities

Company’s Culture

CONFIDENTIALITY

JOB REQUIREMENT

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