Director of Spa and Wellness

Overview

Rosewood Red Sea seeks a visionary Director of Spa & Wellness to design, open, and lead an ultra-luxury wellness destination aligned with Rosewood’s A Sense of Place®. The role oversees spa, fitness, movement, hydrothermal and ritual experiences (including hammam), salon / retail where applicable, and cross-resort wellness activations. The successful candidate will drive guest transformation, brand distinction, and commercial results through innovative programming and flawless operations.

Responsibilities

• Develop the spa & wellness vision, service philosophy, and signature rituals inspired by the Red Sea and local traditions.
• Lead all pre-opening workstreams : OS&E / FF&E, equipment selection, layout flow, hydrothermal specs, vendor RFPs, and critical path.
• Establish SOPs and training to achieve LQA / Forbes standards; run service simulations prior to opening.
• Own commercial strategy and P&L : pricing, packaging, yield management, therapist productivity, capture rate, and retail penetration.
• Build integrated programs across treatments, movement, mindfulness, recovery, and sleep; curate seasonal calendars and retreats.
• Partner with Marketing & Communications on positioning, PR / influencer plans, content assets, and digital bookability / CRM.
• Ensure daily operational excellence across reservations, reception, locker / hydro circuits, treatment delivery, retail, and facility upkeep.
• Recruit, coach, and develop a high-performing international team with certification compliance and succession plans.
• Curate and negotiate brand / retail partnerships; optimize assortment, merchandising standards, inventory control, and sell-through.
• Safeguard hygiene, sanitation, product safety, MOH licensing, and risk management; lead audits and incident response.
• Align with Red Sea Global’s sustainability vision : ethical sourcing, waste and water stewardship, and community engagement.
• Deploy dashboards and insights for demand forecasting, utilization, guest feedback, and campaign ROI; translate data into action.
• Collaborate closely with Rooms, Culinary, Recreation, Engineering, Finance, and T&C / HR to deliver seamless guest journeys.

Qualifications & Experience

Seniority level

Employment type

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Industries

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