Head of Data Analytics

Job Overview

Mission Statement : Turning data into business behavior, and behavior into performance. The Head of Data Analytics leads the business-focused data function at Starlinks. This role transforms data from a reporting utility into a strategic enabler of behavior change, operational intelligence, and monetization. It emphasizes understanding user personas, surfacing decision-making needs, and designing solutions that drive action. The role also oversees the data platform, governs data quality, and supports the design of data-powered logistics solutions across the organization. Job Responsibilities

Strategic Data Leadership Lead the strategic vision for Starlinks' data capabilities across both business and technology domains. Drive the evolution of data from reactive reporting to proactive insight generation and behavior-based intervention. Engagement-Driven Insight Enablement Embed with business units (3PL, eCommerce, Delivery, Control Tower) to understand their evolving decision-making needs—even when unstated. Lead user research, persona definition, and journey mapping to ensure that data tools, services, and analytics solutions drive operational impact. Hypothesis-to-Action Design Implement a dynamic capabilities model where data informs questions, builds hypotheses, and translates into system-embedded workflows, alerts, or nudges that change user behavior and outcomes. Ownership of Data Platform Product Define the roadmap for internal and external monetization of data assets and develop commercial models for external usage. Data Platform Ownership Own the experience, governance, and roadmap of the unified Data Platform (Microsoft Fabric-based) as a product. Ensure secure, discoverable, curated, and composable data assets for both internal and external stakeholders. Logistics Platform Data Support Define and coordinate data use cases across logistics orchestration services (OMS, WMS, TMS), Control Tower, Digital Twins, and IoT. Ensure data dependencies, SLA expectations, and pipeline readiness are aligned with platform feature releases. Collaborate with platform and product teams to embed intelligence, observability, and traceability in real-time operations Identify and prioritize data domains that can drive external value for customers, vendors, or marketplace partners. Define business models for data products, including licensing, API access, embedded analytics, and insights-as-a-service. Governance & Data Council Leadership Chair the Starlinks Data Council, promoting federated data ownership, privacy controls, and quality management across domains. Establish KPIs and SLAs for data freshness, completeness, timeliness, and accuracy. Federated Enablement & Culture Enable citizen developers and embedded data teams through standards, training, and embedded support. Promote a culture of curiosity, experimentation, and ethical use of data. Team & Capability Building Lead and develop a high-performing data team fostering product thinking and cross-functional empathy. Job Requirements

Bachelor’s degree in information technology, Computer Science, or Engineering. 10–12 years progressive experience, with 5+ years owning distributed systems or enterprise data platforms. Seniority level

Mid-Senior level Employment type

Full-time Job function

Engineering and Information Technology Industries

Truck Transportation, Freight and Package Transportation, and Warehousing and Storage

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