Business Development Manager (SaaS / CPaaS)

CEQUENS is a leading cloud communication platform in the Middle East and Africa region and is dedicated to simplifying communications and building bridges to allow businesses to communicate with their customers, no matter where they are. The company provides Omni-Channel communication API’s enabling enterprises and developers to communicate with their

Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.

If you have the passion for success and are ready to constantly challenge yourself within a collaborative team-environment join our team.

The Associate Business Development Manager at CEQUENS is a crucial role within the Enterprise Sales department winning new business and expanding relationships with existing clients to maximize sales opportunities and ensure customer satisfaction. This position involves hunting, cold calling and using your networks to win new clients. It is also managing and retaining clients, understanding their needs, and ensuring the delivery of exceptional service. The Account Manager works closely with clients to understand their business objectives and align CEQUENS' CPaaS and SaaS solutions accordingly, ensuring a partnership that supports and enhances the clients' strategic goals.

Main Areas of Responsibility

Sales and Revenue Targets

• Achieve new client sales targets and objectives within assigned client accounts.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Contract Management and Negotiation

Client Relationship Management

Account Retention and Expansion

Feedback and Market Insights

Requirements

Experience

Skills

Education

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