Retail Business Services (RBS) supports Amazon’s Retail business growth WW by enhancing customer and selling partner experiences. The tech team in RBS develops automation that leverages Machine / Deep Learning to scale execution of highly complex tasks that currently require human cognitive skills. We're seeking a Senior Product Manager, Technical to lead our next generation of AI-powered automation products. You'll be responsible for building enterprise-scale solutions that leverage Large Language Models (LLMs) and AI technologies to automate complex business processes across Amazon.
Key job responsibilities
- Drive product strategy and roadmap for AI-powered automation solutions that serve multiple Amazon businesses
- Partner with engineering teams to architect scalable solutions using Amazon's AI / ML stack
- Lead cross-functional teams to identify high-impact automation opportunities and deliver measurable business results
- Define and optimize key metrics around automation efficiency, accuracy, and business impact
- Collaborate with business stakeholders to understand their operational challenges and translate them into technical requirements
- Drive adoption of automation solutions across the organization
Basic Qualifications
10+ years of product management experienceBachelor's degree or above in computer science, computer engineering, or related fieldExperience leading or developing high quality, enterprise scale software products using a structured system development lifecycleExperience building and leading large teams and have worked in matrixed operating structuresExperience working in a matrixed organizationStrong technical background with understanding of AI / ML conceptsPreferred Qualifications
Experience building large-scale machine learning models and infrastructure for online recommendation, ads ranking, personalization, or searchKnowledge of large scale automation and workflow management or equivalentExperience working with REST API based services, or experience in SQL Server / MySQL and experience managing full application stacks from the OS up through custom applicationsExperience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completionMBA or advanced technical degreeOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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