Senior Clinical Support Specialist, Joint Replacement, Western Region

Senior Clinical Support Specialist, Joint Replacement, Western Region page is loaded## Senior Clinical Support Specialist, Joint Replacement, Western Regionlocations :

Jeddah, Saudi Arabiatime type :

Full timeposted on :

Posted Todayjob requisition id :

R Work Flexibility : Field-basedThe

• Senior
• Clinical Support Specialist
• responsibilities include directly supporting Stryker products associated with
• Joint Replacement
• procedures and optimizing customer service. This role within
• Western Region, Saudi Arabia
• will focus on supporting our customers to provide a best in class procedural solution.
• What you will do
• Manage complex projects and cases end-to-end, providing expert-level solutions and guiding clinical innovation across teams.
• Prepare for cases in advance, audit theatre stock (implants, disposables, and instruments), manage consignment inventory, and ensure efficient stock utilization and rotation.
• Attend surgical cases and provide service to both existing and new customers in theatre and clinical environments, ensuring the highest level of support and customer care.
• Conduct trials and evaluations of products, deliver in-depth training to healthcare professionals, and organize workshops and training events for a broad customer group.
• Plan, execute, and monitor activities to achieve industry-leading customer service, ensuring all documentation, including case-order-forms, is accurately submitted for invoicing.
• Work closely with team members and the Regional Manager to ensure customer service excellence and provide feedback to the product team for continuous improvement.
• Demonstrate exceptional product knowledge and professionalism, effectively communicating product features, benefits, and clinical applications to customers.
• Collaborate with logistics and sales teams to ensure timely delivery of products, proper stock management, and seamless coordination for customer requirements.
• What you need
• Required :
• Bachelor's degree or equivalent in medical, biomedical or a related field.
• Minimum 4 years of relevant experience in clinical support.
• Proven experience in clinical, theatre work environment.
• Fluency in Arabic and a good command of English.
• Valid KSA driving license.Preferred :
• Experience in Joint ReplacementTravel Percentage : 70% #J-18808-Ljbffr