Data Informatica (EC, EDQ, PC, DEI, AXON) — L2 IMS Engineer (Banking)

Overview

Senior HR Generalist | Global Senior Tech Recruiter | Talent acquisition | Operations | Employees relations About the Company

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Role Summary

Own L2-level operations for Informatica (EC, EDQ, PC, DEI, AXON) within a highly regulated banking estate, ensuring availability, performance, security, audit readiness, and rapid recovery as per RTO / RPO. Responsibilities

Provide L2-level support for Informatica (EC, EDQ, PC, DEI, AXON) in a mission-critical banking environment. Ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements. Operate under ITIL processes (Incident / Change / Problem / Knowledge). Maintain high availability, performance, and security; participate in DR / BCP drills. Own complex incident troubleshooting and approved changes for the platform. Conduct root cause analysis for recurring incidents; implement permanent fixes. Tune configurations and schedule jobs to improve performance and reliability. Coordinate vendor TAC cases and firmware / patch planning; validate after-change health. Required Tools & Technologies

Data Governance / Quality certifications (nice-to-have) ITIL Foundation Experience

3–5 years in administration and change / incident ownership for the platform in banking. Soft Skills & Banking Behaviors

Clear communication with operations, security, audit, and business stakeholders. Evidence-driven troubleshooting; strong documentation and runbook hygiene. Ownership mindset with 24x7 support readiness and on-call rotation participation. Pay range and compensation package

A supportive, diverse, and global team with a brilliant culture. Competitive compensation and benefits that includes up to 20 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land. Great opportunities to make the role your own, upskill yourself and get involved with exciting projects. Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few Equal Opportunity Statement

To know more about us visit – Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology Industries

Banking IT Services and IT Consulting

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