Quality Team Lead — Data-Driven Coach for a 10-Person Team

A leading financial technology firm in Riyadh is seeking a Quality Team Leader to lead a team of Quality Specialists. This role involves managing performance, conducting root cause analyses, and ensuring quality standards result in measurable business impacts. Ideal candidates will have a strong background in quality assurance and performance management in fast-paced environments. The position offers an opportunity to make significant contributions to customer experience and operational strategies.

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