Store Manager

About O-100 :

O-100 is a niche luxury fragrance retail and distribution brand renowned for its exclusive approach, exceptional customer experience, and curated selection of world-class fragrance brands. As we continue our rapid expansion, training and staff development are essential to delivering perfection and maintaining our high standards. Responsibilities

Oversee daily operations of the assigned store, ensuring a luxurious and culturally sensitive customer experience Demonstrate expert knowledge of niche fragrance brands, including their ingredients, heritage, and application techniques Train and mentor store staff to deliver exceptional service tailored to Saudi clientele. Manage inventory of niche fragrances, ensuring stock availability for high-demand and exclusive products. Organize in-store animations and events to promote niche brands and drive foot traffic. Ensure compliance with local regulations and brand standards in store presentation and operations. Key Performance Indicators

Sales Performance : Achieve monthly sales store target Achieve benchmark KPI’s Increase store sales year-over-year Ensure 85% sell-through rate for promotional niche fragrance campaigns Drive 25% of total sales from exclusive / limited-edition fragrances. Service Performance : Maintain store Mystery Shopper score of 95% Achieve 90% staff training completion rate on niche brand knowledge quarterly. Maintain 95% customer satisfaction rating in store feedback surveys. Organize 2 in-store events per quarter with 85% attendance rate Ensure 100% compliance with visual merchandising standards for niche brands Why Join O-100?

Be part of a fast-growing, ambitious company with exciting opportunities for career growth. Work in a creative, passionate environment focused on innovation and luxury. Play a key role in shaping the brand's future in a dynamic market. Join us and bring your creativity, passion, and innovative spirit to O-100! Skills

1. Leadership and Supervision : Ability to manage daily store operations and guide staff to deliver exceptional service. 2. Knowledge of Luxury Fragrances : In-depth knowledge of niche fragrance brands, their ingredients, and application techniques. 3. Effective Communication : Strong communication skills with customers and the team to ensure a remarkable experience. 4. Event Organization : Ability to organize promotional events to increase foot traffic and sales. 5. Inventory Management : Skills in managing stock and ensuring availability of exclusive fragrances. 6. Performance Analysis : Monitoring KPIs and achieving monthly and annual sales targets. 7. Compliance with Standards : Ensuring exceptional service while adhering to local and brand-specific visual standards. 8. Problem-Solving : Ability to address and resolve daily challenges effectively. 9. Creativity and Innovation : Providing new ideas to increase fragrance sales and enhance customer experience. 10. Teamwork : Ability to work effectively within a team to achieve shared goals.

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