Talent.com
Account Manager - Security Portfolio - KSA

Account Manager - Security Portfolio - KSA

Thales GroupAbha, Saudi Arabia
13 days ago
Job description

Portfolio Account manager security – Civil development page is loaded

  • Portfolio Account manager security – Civil development
  • Portfolio Account manager security – Civil development
  • remote typeHybrid

locationsRiyadh

time typeFull time

posted onPosted 24 Days Ago

job requisition idR

Location : Riyadh, Saudi ArabiaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.We have been present in Saudi Arabia for 40 years and with over 600 employees to date, we are growing rapidly. Together we are delivering our signalling, control and train protection systems for the North –South Railway (NSR), the longest system of it’s kind in the world. Together we are key suppliers of In-flight entertainment and connectivity systems as well as air traffic management solutions in Saudi. We are making Saudi Arabia a safer place by securing the country’s critical infrastructure and e-security solutions that secure the country’s electronic payment systems. Thales has been selected to supply major electronic systems for air defence and the Group also supplied communication and optronic systems for the Army, the Saudi Arabia National Guards and the Air Force.MISSIONS & RESPONSIBILITIES

Build the Account Plan in order to define the account strategy and align the plan with the customer and the internal stakeholders by :

  • Understanding the customer's stakes, expectations and vision and how Thales offers can support the customer's business
  • Monitoring the performance of Thales’ competitors with the customer
  • Identifying and Defining Strategic Initiatives, in collaboration with the customer, to generate growth beyond business as usual and contributing to build and strengthen a customer relationship based on partnership
  • Working closely with the Account Marketing for support on actions plans (growth opportunities, engagement plan, must-wins, market segment content)
  • Orchestrate and network with all internal and external stakeholders by :

  • Sharing general interest information on the customer (i.e. Customer strategy and structure, customer needs, budgets) and represent the Customer internally
  • Orchestrating, aligning and managing the account team (on subjects such as tendering, project execution, technology portfolio, customer satisfaction…) and supporting the sales teams in all actions required to close Order Intake
  • Sharing the Account Plan and facilitating the execution of the related action plan with countries and GBUs involved. The Account Manager takes part in the enhancement and update of Group CRM data
  • Informing the account team and account steering committee of customer satisfaction issues and supporting the development of customer satisfaction measuring in the account
  • Act as “One face to the customer” on behalf of Thales by :

  • Maximizing customer satisfaction
  • Setting actions together with the customer to develop trust and loyalty between both organizations
  • Developing Group Order Intake in the short and medium term by managing Customer intimacy
  • Driving and secururing strategic Initiatives as defined in the Account Plan
  • DECISIONS OWNED / KEY DELIVERABLES

  • Engage all actions required to execute the Account plan
  • Define Customer governance, as part of the Account Plan (“who meets who and when”)
  • Deliver an aligned and reviewed Account Plan (at least twice a year)
  • Perform the Opportunity presentations (“Gate 0 : Early Opportunity Review”)
  • Deliver Order Intake forecast
  • KEY INTERACTIONS

  • The Account Team : BL Sales Manager, Project Teams, Capture teams, Service teams, Account Marketing Manager
  • Local Head of Account management
  • Heads of GBUs, GBU VP Sales, BL Sales director
  • Account Executive Sponsor
  • Segment Marketing
  • Digital
  • Communications
  • Any other member of the Thales organization and leadership as required (Finance, Legal, Quality, Program, Bid…)
  • SKILLS & EXPERIENCE REQUIRED

  • Extensive exposure to the customer industry
  • Capable of driving results across virtual teams and able to represent Thales Group as a whole
  • Entrepreneur mindset with a true sense of initiative, curiosity and autonomy
  • Acts naturally as a team builder and is a good communicator
  • Ability to convince, persuade and negotiate, both internally & externally
  • KPIs

  • Group OI and GMOI for the Fiscal Year with yearly OI growth ≥ 3% for Key Accounts and ≥ 5% for Strategic Accounts (will account for 40% of variable income)
  • 3 year average Group OI and GMOI (will account for 20% of variable income)
  • Customer satisfaction rating percentage increase (will account for 40% of variable income)At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! #J-18808-Ljbffr
  • Create a job alert for this search

    Account Manager Ksa • Abha, Saudi Arabia

    Related jobs
    • Promoted
    Account Director

    Account Director

    Zahid IndustriesAbha, 'Asir Province, Saudi Arabia
    The Account Director is responsible for overseeing client relationships, ensuring customer satisfaction, and driving strategic account growth. This role involves managing a portfolio of high-value c...Show moreLast updated: 30+ days ago
    • Promoted
    Tech Accounts Manager

    Tech Accounts Manager

    SohobyKhamis Mushait, Saudi Arabia
    We are seeking a Tech Accounts Manager to join our marketing tech team.The ideal candidate will be responsible for sales business development and managing client accounts.The Tech Accounts Manager ...Show moreLast updated: 1 day ago
    • Promoted
    Engineering Manager - Ubuntu Security

    Engineering Manager - Ubuntu Security

    CanonicalKhamis Mushait, Saudi Arabia
    Engineering Manager - Ubuntu Security.Canonical 3 days ago Be among the first 25 applicants Join to apply for the.Engineering Manager - Ubuntu Security. Canonical Get AI-powered advice on this job a...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager, KSA

    Customer Success Manager, KSA

    AltovitaAbha, Saudi Arabia
    About the job Customer Success Manager, KSA Who are we? We are a female-founded scale-up, currently made up of around 80 AltoVitians. Our fully-remote team hails from 26 different countries and coll...Show moreLast updated: 11 days ago
    • Promoted
    Account Manager

    Account Manager

    Cactus Communications Pvt. Ltd.Abha, Saudi Arabia
    CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture.You can work from anywhere in Saudi Arabia, however, you are expected to travel to our client office within ...Show moreLast updated: 5 days ago
    • Promoted
    Account Manager - Security Portfolio - KSA

    Account Manager - Security Portfolio - KSA

    Thales GroupKhamis Mushait, Saudi Arabia
    Portfolio Account manager security – Civil development page is loaded • •Portfolio Account manager security – Civil development • • • •Portfolio Account manager security – Civil development • •remote type...Show moreLast updated: 13 days ago
    • Promoted
    Enterprise Account Executive - KSA

    Enterprise Account Executive - KSA

    VWOAbha, Saudi Arabia
    Enterprise Account Executive - KSA VWO is a leading Digital Experience Optimization platform trusted by over 3,000 businesses in 100+ countries. We offer a full-stack suite for A / B testing, multivar...Show moreLast updated: 13 days ago
    • Promoted
    Program Officer | KSA

    Program Officer | KSA

    Flat6LabsAbha, Saudi Arabia
    About Flat6Labs Flat6Labs is the leading entrepreneurship platform in emerging markets, empowering entrepreneurs to build, launch, and grow transformative ideas through acceleration programs, ecosy...Show moreLast updated: 25 days ago
    • Promoted
    Account Executive, Public Sector

    Account Executive, Public Sector

    SplunkAbha, Saudi Arabia
    Splunk is building a safer and more resilient digital world with its unified security and observability platform.As an Account Executive, you will join the team focusing on the Saudi Arabia Public ...Show moreLast updated: 22 days ago
    • Promoted
    B2B Sales Account Management Lead (KSA)

    B2B Sales Account Management Lead (KSA)

    Hiring Troops | هيرنج ترووبسAbha, Saudi Arabia
    Hiring Troops is on a mission to protect Saudi founders and teams from the risks of bad hires and endless Talent Acquisition. We help startups build strong teams locally and remotely, achieving 90% ...Show moreLast updated: 27 days ago
    • Promoted
    Program Manager | KSA

    Program Manager | KSA

    Flat6LabsAbha, Saudi Arabia
    About Flat6Labs Flat6Labs is the leading entrepreneurship platform in emerging markets, empowering entrepreneurs to build, launch, and grow transformative ideas through acceleration programs, ecosy...Show moreLast updated: 25 days ago
    • Promoted
    Program Manager-Abha-KSA

    Program Manager-Abha-KSA

    Segula TechnologiesAbha, Saudi Arabia
    Job Summary Join us as a Program Manager to oversee complex multistream projects in the power sector.Manage program lifecycle including planning execution and closure. Align multiple projects under ...Show moreLast updated: 1 day ago
    • Promoted
    Regional Account Manager

    Regional Account Manager

    Forescout Technologies Inc.Khamis Mushait, Saudi Arabia
    Managing cyber risk, together – Today the modern enterprise is an Enterprise of Things.We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting, and enf...Show moreLast updated: 30+ days ago
    • Promoted
    Enterprise Account Manager (Cybersecurity)

    Enterprise Account Manager (Cybersecurity)

    OpswatAbha, Saudi Arabia
    Enterprise Account Manager (Cybersecurity).Protecting the World’s Critical Infrastructure.OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end pl...Show moreLast updated: 30+ days ago
    • Promoted
    Engineering Manager - Security Standards and Hardening

    Engineering Manager - Security Standards and Hardening

    CanonicalKhamis Mushait, Saudi Arabia
    Engineering Manager - Security Standards and Hardening.Engineering Manager - Security Standards and Hardening.Canonical Engineering Manager - Security Standards and Hardening.Be among the first 25 ...Show moreLast updated: 30+ days ago
    • Promoted
    Channel Account Manager

    Channel Account Manager

    Delinea Inc.Abha, Saudi Arabia
    Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern ente...Show moreLast updated: 5 days ago
    • Promoted
    Customer Success Manager, KSA

    Customer Success Manager, KSA

    AltoVitaKhamis Mushait, Saudi Arabia
    AltoVita is a female‑founded, fully remote scale‑up delivering a multi‑award winning accommodation platform.Our team of 80 spans 26 countries, speaking 29 languages, and embodies tenacity, humility...Show moreLast updated: 10 days ago
    • Promoted
    Security Risk Management Specialist

    Security Risk Management Specialist

    CanonicalKhamis Mushait, Saudi Arabia
    In security risk management we're looking to harness the power of industry best practice combined with driving new innovation on how we do security risk assessments and modelling.Our security risk ...Show moreLast updated: 30+ days ago