Business Continuity Engineer

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team Our 18,000 employees work in over 60 countries with one corporate mission, to “co-innovate tomorrow”. We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Job Purpose

Installed Base Services Sales and Business expansion OI contribution.

Drive Long term agreements and solution Support programs in the installed base business.

Work closely with the cross-functional departments Regional Services and TSD, PDC / System Engineering and COE.

Customer Engagement and support Satisfaction responsibility in solution installed bases.

Key Responsibilities & Accountabilities

Revenue generation to achieve the BU OI target from Installed base business.

Solution Expansion, Migration, Enhancement Opportunity generation from the Installed Base.

Technical sales responsibility to understand the Customer requirement.

Manage YODA / CRM updates / Server Access regularly.

Be a Site Information and Feed resource along with team, for proposal support, site surveys for replacement standalone / combined with system or RSD projects and fully support and attend TQ meetings / presentations with customers, as agreed with DM-S&M, GM-SA.

To attend the Sales weekly / monthly meeting to share the market info on the accounts / issues / concern among the TEAM.

Maintain the Solution blueprint for entire MEA region for team to achieve consistent better performance.

Qualification And Experience

Bachelor of Engineering

Minimum 10 Years and 5 years with (Yokogawa Knowledge) or similar role.

Middle East Experience is preferable.

Fluent is English, Arabic is Preferable

Competencies Knowledge and Awareness of Yokogawa Advances technologies and software’s for Manufacturing Exec. Systems (MES), Advance Process Control, Simulation & Modeling and Supply Chain Management is highly preferable.

Skills

Pre‑sales Presentation skills, technical Demonstration capability

Commercial and Pricing skills

Technical Negotiation skills

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!

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