Operations Executive / DO Counter Executive, BSS Jeddah, KSA

Operations Executive / DO Counter Executive – BSS, Jeddah

Note : Please apply by the deadline of 15th October 2025. Reporting line : Reporting to Air & Sea Freight Operations Manager. Responsibilities : Respond to inquiries within the specified SLA and create a PDA. Communicate with the customer to establish precise requirements to ensure the PDA accurately reflects the customer’s request. Follow up on the PDAs issued within the specified SLA and obtain feedback from the customer. Track and monitor all inquiries in the system. Assist the sales team with pricing for any inquiry. Manage all routing orders from customers and agents. Maintain all sales data and record Business Development performance and inquiries. Maximise operational effectiveness through accurate and timely completion of all Air, Sea, and Road jobs and by receiving and checking all clearance and import console Pre-Alerts and documentation. Maintain and forward the status sheets of ongoing shipments to customers on a weekly basis with complete details. Monitor the movements of shipments in transit depending on different time zones. Negotiate with overseas agents and shipping lines to ensure cost-effective service to customers. Coordinate with transporters to ensure the timely placement of containers and goods. Generate Invoices for jobs and tally the cost sheet. Your profile : Minimum of a Diploma in logistics, business administration, supply chain or a related field. Years of experience and other skills : At least 2 years’ prior experience in a similar administrative role in shipping, supply chain, logistics or any other relevant sector. Basic knowledge and understanding of shipping logistics-related procedures. PC literate with proficiency in MS Office Applications. The place of work is in BSS - Jeddah, KSA. We are an equal opportunities employer and welcome applications from all qualified candidates.

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